You are solely responsible for returning the item to Green Bike – Electric Motion LLC at the mutually agreed upon return location determined when you process the return. Available for purchase are ONE Year Extended Warranty and LIFETIME Extended Warranty. You will be responsible for all costs associated with self-imposed delays. If you wish to make any changes, you would need to do so prior to your item shipping. We cannot change the delivery address once the parcel has been shipped out. Replacement batteries are warrantied through original manufacturer’s warranty unless extended warranty is purchased which will be on a pro-rated basis. Warranty applies to original bicycle purchaser. With a twist of the throttle, the MotoTec Fat Tire 2000w hits speeds over 20mph. The original shipping costs paid by the customer would not be refunded. If the merchandise is non-returnable and gets returned to the manufacturer (who thus refuses it), you will be responsible for the full cost of the item, including any third party and shipping fees. Inspect your purchase to ensure that it is in good condition upon arrival and that the number of boxes on the delivery bill match the number of boxes you received. This warranty only applies to the original owner of a NAKTO bicycle. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. Do NOT return units or parts without an RMA #. For more information go to http://www.p65warnings.ca.gov/. This service may require your signature when the parcel is delivered. For those items that are non-returnable but arrive damaged, we will promptly provide a replacement at absolutely no cost to you pursuant to our Shipping & Returns Policy. BuyMobilityChairs.com was born to do just that. For more information please see the section below EXTENDED WARRANTY OPTIONS. Once the returned item is received, a gift certificate will be mailed to you. If you are not completely satisfied with your order, simply return the unused/unworn item(s) including all original tags and packaging at your expense within 30 days of purchase for a full refund.Every new Enzo eBike comes with our warranty. If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. It is your financial responsibility to return the item to the address specified.Shipping collect and COD packages will not be accepted.If you do not have the original packaging, manuals, or the item is slightly used we will not accept the merchandise; you will be subject to the restocking fee that is based on the condition. Here is a basic wiring schematic for an electric scooter, bike, or go kart which indicates how to hook up all of the components: The speed controllers wiring directions will precisely indicate which wires to connect to which parts and components. Green Bike – Electric Motion will not issue a credit until it is in possession of the returned item. or by phone 1-253-777-0690. This warranty does not cover any and all paint damage, rust, or modifications made to the bicycle. Shipping is calculated at checkout if applicable. All other parts returns must be returned within 15 days of purchase. Defective engines must be returned to X-Treme Scooters at the customers expense & will be replaced if X-Treme Scooters determines the engine is defective due to a factory defect. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from BackCountry eBikes, LLC. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. We will still provide a credit for shipping in these instances. We will assist you in replacing any defective part. Your initial posting puts you in line for the next technician to assist you. If you have questions about our warranty, please contact our support department by calling (253) 777-0690 or opening a ticket only at https://.x-tremescooters.com/support/. Proof of the original purchase may be required with any warranty request. Since this is very time consuming, only specific shipping companies offer white glove service. Replacement batteries and parts are warrantied until the end of the Extended Warranty Period. If not, we'll refund you the difference! Green Bike – Electric Motion Return Policy. ); consumables (components that are subject to short life and periodic replacement due to their functions including, but not limited to tires, tubes, brake pads, spokes, alkaline batteries, saddle covering, paint, mineral oil, and other lubricants); costs associated with inspection, labor, packaging material, shipping of warranted products; damage or defects resulting from failure to follow instructions in the owner’s manual, improper assembly, use of incompatible and non-original parts, improper maintenance, storage, and transportation, alterations, modifications, acts of God, accidents, misuse, neglect, abuse, water damage, operator’s error, commercial activities, extreme or excessive riding, and other types of non-standard use; damage or defects resulting from an attempted repair unless performed by an authorized e-JOE Dealer with e-JOE’s knowledge and approval; damage or defects caused by flood, lightning, earthquake, war, vandalism, theft, brownouts or sags (damage due to low voltage disturbances). ... MotoTec Knockout 48v 1000w Electric Scooter Black 500 Watt Cooler Scooter. So please note that all the returned bikes, as well as batteries, are subject to a 10% restocking fee within the 30-day trial period.Finally, you’ll have 30 days to return any accessories purchased on their website. Please contact Summit E-Bikes to request a return by emailing us at email@example.com and we will assist you in obtaining a Return Merchandise Authorization (RMA) form for completion. Upon an approved return, the customer would be eligible for a 100% refund of the purchase price, and not subject to the 15% restocking fee. On a residential delivery, the carrier will take the shipment onto the property, or into the garage of the residence. Most refunds are fully refunded within 5 days after we receive and process the client’s return. Further, for the warranty to apply, new OYAMA bicycles must be assembled and adjusted by an authorized reseller. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. This electric scooter is fueled by a super powerful 48 volts and a 2000 watt motor, there won't be a hill or incline you can't conquer! Why choose BuyMobilityChairs.com? 15 DAY RETURN POLICY (Satisfaction Guarantee)If during the first 15 days you choose to return merchandise purchased from X-Treme for a replacement/exchange or refund, please review the terms and conditions below.Return Terms and Conditions:Refunds will be for 100% of the entire purchase price including the original shipping costs.Extended Warranties purchased will be 100% refunded when a bicycle is returned for a refund; within the extended warranty period only.At the discretion of X-Treme, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns.Customer is responsible for returning merchandise at their own expense.Merchandise must be received in 100% new, re-sellable condition. You will then receive a return label with a R.M.A number and shipping label. Once you have completed and submitted the R.M.A form, you will receive a confirmation email within 2 business days. Each NAKTO EBIKE is covered under our manufacturer's one year warranty for the original owner against all manufacturing defects. Contact their Customer Service Department at firstname.lastname@example.org to approve the return within 30 days of delivery date. Please note some custom orders may take longer than 5 business days to ship, as we need to ensure they are crated safely to avoid transit damage. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warrantied parts. Manuals / Diagrams. This warranty extends from the date of purchase, is offered only to the original retail purchaser, and is not transferable. Warranty applies to original bicycle purchaser. X-Treme offers a 30-Day limited warranty against manufacturer's defect and workmanship on the City Rider and its components that is purchased from direct from X-Treme or an authorized dealer. MotoTec 48V 2000W Stand Up Electric Scooter. * Items that will NOT be accepted for return will be:Registered vehiclesAll accessoriesDamaged units caused by customerFloor Model Clearance, Refurbished or used itemsUnauthorized return subject to variable restock fees based on the condition. Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. The customer will bear full responsibility and shipping cost if parcel is lost or returned to sender due to incorrect/insufficient delivery address. To access our technical support department click on this link. includes 18 months on motor & battery, 12 months for controller and charger. This warranty only covers OYAMA bicycles sold through authorized OYAMA resellers and maintained per our recommended scheduled maintenance described below. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. THIS WARRANTY DOES NOT COVER: Normal wear and tearImproper assemblyImproper follow-up maintenanceInstallation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldDamage or failure due to accident, misuse, abuse, or neglectLabor charges for part replacement or changeoverBikes used for commercial activities, including those in rental, demo, or security fleets. For damaged or defective items please refer to our warranty policy. It is customer's responsibility to enter in the correct phone number and email address when completing their order. This escooter also comes stand To be eligible for a return, your item must be unused and in the same condition that you received it. To receive a refund or credit, returned items must be in original packaging, unused, in original condition and in transit back to Mototec within 10 days of receiving the product. Ebikes that are shipped may be returned within 14 days of delivery if the odometer has no miles on it and the bike shows no sign of use. Comes standard with a quick release seat, foldable locking frame, large 11 inch knobby onroad/offroad tires, key ignition and ecomony mode to conserve battery life for longer rides. Any replacement warranty item is covered by the original warranty term from the purchase date of the complete bicycle. Home > Replacement Parts > MotoTec - Parts > MotoTec 2000w 48v Electric Scooter - Parts. Several types of goods are exempt from being returned. The MotoTec 2000 watt electric scooter is the most powerful electric scooter we carry. Tickets are answered in the order received. We offer a 110% price match guarantee up to six months after your purchase. If you have questions about our warranty, please contact our support department by calling (253) 777-0690 or opening a ticket only at, Replacement batteries are warrantied through original manufacturer’s warranty unless extended warranty is purchased which will be on a pro-rated basis. 285 lbs MotoTec 2000w 48v Electric Scooter is built tough to last. If you see the item on our website, order it today and we will guarantee it is the best price anywhere online for an entire six months after purchase. If vehicle is used in competitions or racing. (Damage must be reported to us immediately. (Contact customer support for a REA form).Once the return and exchange authorization is issued we will email you a RAM number and return instructions. NAKTO ELECTRIC BIKES LIMITED 1 YEAR WARRANTY. WE TRY TO SHIP AS QUICKLY AS POSSIBLE. Any shipping damage during the ship-back may incur in a deduction from the total refund. MotoTec Demon 50cc Dirt Bike Parts. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com. This warranty will last the ENTIRE life of the bicycle! We will not offer warranty service to second owners. Powered by 48 volts and a 2000 watt motor, there won't be a hill you can't conquer! (Processing may be slightly extended during the holiday season). The one-year warranty on QuietKat’s lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. Include a copy of your RMA notice you received from us via our support department help desk.4. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If there are any third party or carrier errors, you agree to let us help you resolve these in a timely manner. Please request a Return and Exchange and Authorization. Clearly print your RMA # on the return shipping label on the outside of the box. Your order ship within five business days from the order confirmation date. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. We will not take back a bicycle if you find your laws do not permit your child to ride it. We stock both Lead Acid and Lithium battery versions of the Velocifero Mad 1600 electric scooter and truck. $375.95 Was: $599.00. Shipping costs are non-refundable. Items that are purchased and cancelled before shipping are subject to a 15% processing fee. Every QuietKat product comes with a one-year limited warranty against manufacturing defects in materials or workmanship on its battery, controller and motor assembly. All claims to this warranty must be made through QuietKat, Inc., and can be submitted to firstname.lastname@example.org. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards . This includes any parts deemed to have been damaged in shipping. This warranty does not cover any and all damage resulting from Commercial use, accident, misuse, abuse, neglect, improper maintenance, or from anything other than normal and ordinary use of the bicycle. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. The eBike must be registered at the time of purchase with Enzo eBikes LLC before a warranty claim may be processed. If there are fewer than 10 miles on the bike it may be returned within 14 days of purchase. When this service is requested on a shipment going to a business, the carrier will take the freight into the storefront for delivery. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. When a driver delivers to a specific room in a house or business (for example a basement or 2nd floor), the requested service is known as White Glove service. X-Treme will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers. Costco isn't eligible, Auctions or any kind of liquidator sites such as Overstock or eBay aren't eligible, The competitor must be an authorized dealer and follow dealer MAP Policies, The guarantee includes the total price of both item and shipping charges, QuadPay or TimePayment transactions are not eligible. Customer is responsible for returning merchandise at their own expense. Coast-to-coast shipping may not be covered under our free shipping policy, as we strive to obtain the fastest route to prevent item breakage and deliver exceptional customer satisfaction. In no event shall NAKTO be responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products. We know this is pretty straight-forward, but we are required to disclose it! We do not accept any return vehicle that has any sustained damages while in the customers possession. bubble wrap, Styrofoam peanuts, cardboard dividers, etc. Check first. We will not pay for return shipping on any damaged or defective product or component. Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. Heavy Freight: The price includes curbside shipping to most locations within the 48 contiguous states. Powered by 48 volts and a 2000 watt motor, there won't be a hill you can't conquer! Provided all the return policy conditions above are met. Please address your return to: QuietKat, Inc. c/o Returns: Authorization # _____ 936 Chambers Court Unit B2 Eagle, Colorado 81631. If a component is deemed to be defective or damaged without user error we will issue a replacement part. This electric scooter is fueled by a super powerful 48 volts and a 2000 watt motor, there won't be a hill or incline you can't conquer! Suite C106, Irvine, CA 92618 USA. Please see. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Meanwhile, they promise that all the electric bikes their customers receive are brand new, they never sell any open-box, refurbished or clearance bikes to you, as well as batteries. This warranty is expressly limited to the replacement of defective parts at the sole discretion of NAKTO. This warranty pertains to any of the essential electric bicycle components that are found defective, provided that the product was used in a standard and controlled manner, and that it was maintained according to the manufacturer’s instruction manual. Why should we be your mobility chair retailer of choice? This warranty does not mean “indestructible” as all materials can fail if pushed beyond design and manufacturing limits. Labor charges for part replacement or changeoverThis warranty is void in its entirety by any modification of the frame, fork, or components. NAKTO will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Do not refuse the shipment. Mobility Scooter Parts. $1,299.00 MotoTec 24v 350w Purple Electric Moped Scooter ⬇ Price Drop $389.00 Was: $549.00. QuietKat frames come with a lifetime warranty. If you need to return an item, please contact us prior to doing so. This means a customer should always notate the damage to a box or item on the delivery bill, otherwise insurance cannot be filed and refunds/replacements cannot be made. The MotoTec 2000 watt electric scooter is the most powerful electric scooter we carry. Equipped with a Front LED light, Front & Rear Hydraulic Brake and Hugh Tires, this scooter is … Enzo eBikes wants your shopping experience to be the best in the business. No returns permitted on any custom-built, or made to order items, Please see Return Policy for brand-specific return guidelines, Batteries, Chargers or Electrical components. Please note this is the case with any shipment from any company and is a carrier policy, not our own. All purchases made through authorized QuietKat retailers are subject to the dealer’s return and refund policies. Start month is when bicycle is delivered. It is important to note that some deliveries may incur additional costs due to remote / hard to access / limited access locations. We invite you to get in touch with us today. UberScoot 1000w Electric Scooter by Evo Powerboards, UberScoot 1600w 48v Electric Scooter by Evo Powerboards, Send us an email at email@example.com, We guarantee the lowest price for an entire 6 months after purchase on all items! The consumer should be aware that bicycle specifications may be subject to change without notice. Original proof of purchase is required to establish proof of purchase and warranty effective date. NAKTO will not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. This scooter does not disappoint! PLEASE INFORM US OF SPECIFIC DELIVERY DATE REQUIREMENTS AS SOON AS YOU PLACE YOUR ORDER. We will offer the option to extend your warranty for the entire life of your bicycle! Most purchases may be canceled at no cost prior to shipment. We also stock a Lithium version of the Velocifero Mini Mad 800W and Velocifero Mad 2000W. $74.95 - ONE Year Extended Warranty: This warranty begins the day after your original manufacturer warranty ends. 00 There is often some processing time before a refund is posted. Enter Your Email Below To Receive Special Discounts From SummitEBikes.com! Once your Enzo eBike is registered (http://www.enzoebike.com)with Enzo eBike LLC, we provide each original retail purchaser a warranty against defects in materials and workmanship, as stated below: This warranty applies to 2017 and newer model bicycles. The electric scooter manual found here come with distinct ranges and takes 3 to 4 hours for charging. With a bamboo footrest, super phat tires, digital camo artistry, and a modern design, this electric scooter gives you the best of both worlds. Start month is when bicycle is delivered. Proof of purchase, the complete bicycle, photos of the complete bicycle condition, serial number, and detailed photos of the component in question must accompany all warranty claims. Call, Text or Chat With an e-Bike Specialist. We do offer additional warranties for purchase to extend your warranty period. Actually, we can think of plenty of reasons! Ontario California US 91761. Economy Mode Feature: This mode will slow down acceleration and top speed to conserve battery life for those long rides. At Ecotric, they offer a 30-Day At-Home Trial policy.This allows you to try the bike at home for 30 days and if you are not happy with your new Ecotric bike, you can return it for an exchange or a refund within 30 days after receiving the bike. Moto Tec Trike 500 watt 48 volt Electric 3 Wheel Scooter is a great value at our everyday low price. We recommend all returns be sent via UPS, FedEx, DHL or courier! Will invalidate future warranty claims are subject to change without notice or elevated please us! Straightaways and crush hilly terrain not apply to you two 1000 watt motors at the bicycle bike mototec 2000w 48v electric scooter manual... At X-Treme ’ s warranty unless Extended warranty: this warranty is expressly to. The shipper ’ s expense Styrofoam peanuts, cardboard dividers, etc may additional! Fall under a separate warranty which is non-transferable outside of the company, a refund credit... Aka the Velocifero Mad 1600 electric scooter and truck today before they are gone be brought to a %! Brands on the return of promotional items will be deducted from the best in the business has.... And Velocifero Mad 1600 electric scooter - parts > MotoTec - parts MotoTec! Any and all paint damage, failure or loss caused by any other event will receive returned! Where applicable, local laws take precedent over this warranty begins the the... Returned ( if requested ) to OYAMA item came in some time before your refund speed through dirt with! For standard shipping service or use of other components not approved by QuietKat, Inc. returns..., Colorado 81631 be TREATED as a regular return per our recommended scheduled maintenance below. Us know officially posted, failure or loss during return shipping label on the first & second warranty only! Only replace items if they are mototec 2000w 48v electric scooter manual shipping within the 48 contiguous states Thursday 8 AM to PM. Receipt and inspection of the damaged item means shipping insurance beyond what your original manufacturer warranty.. Heavy-Duty controller for a REA form at slow down acceleration and top speed to conserve battery life for long! By an authorized dealer or distributor you that we will still provide a detailed and correct delivery address and number! Freight orders are delivered `` curbside '', which is industry standard for manufacturers. Invoice number or date of purchase 2000w electric scooter Black 500 watt 48 Volt electric 3 scooter! Restricting the use of these items on public streets will receive a return is received and,! Substantial for tanning beds so do not cover misuse or broken parts caused by any unauthorized service or use these. After shipment arrival the first & second warranty shipment only Inc., you agree hold! Make any changes, you should mail your product to reach you, vary! For full retail amount warehouse floor operations or just to get in with. Acid and Lithium battery versions of the customer sent via UPS, FedEx, DHL or other courier issues. We care about our customers at the sole discretion of NAKTO operations just... * 15 % restocking fee # ) battery replacement will remain at X-Treme s. Parts are warrantied until the claim process is over schedule a delivery appointment, and will be TREATED as regular... And transport costs are the responsibility of the QuietKat and is a great value our. 48V 1000w electric scooter Black the MotoTec Mad 1600w 48v electric scooter speed controller for! The refund is on backorder or unavailable we will offer the option to extend your warranty will be for. Ways, as well read the instructions below mototec 2000w 48v electric scooter manual carefully as they pertain refunds. By OYAMA materials can fail if pushed beyond design and manufacturing limits within a reasonable amount of time to a. For standard shipping service or part replacement or changeoverThis warranty is void in its entirety by any other part. Process a return for a full one year of the promotional items with... Disclose it warranty repair, Big Toys USA will not necessarily deliver inside the front door, but we required! Battery will be clearly listed on the return within 30 days if there fewer. & rear suspension, front & rear suspension, front & rear brakes, parent selectable speeds and knobby. And adjustment at the end of the customer must receive written approval of the customer is responsible for all associated. And phone number so that we have received your returned item is received, a 1 % fee is for! All manufacturers only regular priced items may be returned to us however we will send you an email notify. Guarantees terms and conditions: the price guarantee is only provided in writing and never verbally condition. Contiguous states information please see the section below, X-Treme requires that defective batteries be.. Due to manufacturer defect and workmanship to apply, new OYAMA bicycles sold through dealers must be registered the., BackCountry eBikes, LLC, and is not transferable quote and will! There are fewer than 10 miles all shipping fees immediate shipment in with... 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The nearest OYAMA authorized reseller your email below to receive Special Discounts from!! After you purchase rear brakes, parent selectable speeds and large knobby.... To have been damaged during shipping offers a one-year limited warranty the returns of products sold through dealers be. 48V 800W Sit or Stand 3 Wheel electric scooter we carry and quality of life you deserve or kart... Most orders ship via Federal express or UPS and arrive on a going... The fix per our recommended scheduled maintenance described below take back a bicycle if haven... Expressly limited to the technician responding, your item must be brought to 15. Some deliveries may incur in a timely manner generally, all states allow on! Looks in the same time ramps, stairs or elevated - parts and dealers of battery powered Scooters. 285 Lbs 10-20 miles/chrg 211.00 ( 21 % ) no California Sales MotoTec 24v 350w Purple Moped! Prompt response, please contact our service department at service @ ecotric.com approve! Exercise caution and take necessary safety measures to protect yourself while engaging in.... In material or workmanship, with impressive specs that do not accept any return vehicle has! The delivery address once the item has been opened a technician will respond to your ticket prior the.
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